1. Introduction

Welcome to Will Johnson Books. These Terms & Conditions ("Terms") govern your access to and use of www.willjohnsonbooks.com (the "Website"), including its content, products, services, and purchasing features.

The Website is operated by Will Johnson and CxO Advisors, LLC (collectively referred to as "Will Johnson Books," "we," "our," or "us").

By accessing or using this Website, you agree to these Terms. When purchasing products through the Website, you also agree to the terms applicable to those purchases.

Please review these Terms carefully. If you do not agree with them, please discontinue using the Website.
 

2. Purpose of the Website

Will Johnson Books provides information, books, educational resources, and opportunities to engage with Will Johnson as an author, speaker, and executive advisor.  Our Website may offer:
 

• Printed books, including hardcover, paperback, signed, and limited-edition publications.

• Electronic books (eBooks) and other digital publications.

• Information about upcoming books, events, and speaking engagements.

• Leadership, personal development, and professional growth resources.

• Opportunities to subscribe to communications and receive updates.

• Contact forms and inquiries concerning speaking engagements and other professional services.
   

We reserve the right to modify, update, discontinue, or expand the products, services, and content available through the Website.

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3. Eligibility and Website Use

You agree to use this Website only for lawful purposes and in a manner that does not interfere with the rights of others or the operation of the Website.  You agree not to:
 

• Use the Website for fraudulent, illegal, or unauthorized activities.

• Attempt to gain unauthorized access to the Website or its supporting systems.

• Copy, reproduce, distribute, or commercially exploit protected Website content without authorization.

• Introduce malicious software or interfere with Website security.

• Misrepresent your identity when making purchases, submitting information, or communicating with us.
   

Purchases made by individuals under 18 years of age should be completed with the involvement of a parent or legal guardian.

We reserve the right to restrict access to the Website when reasonably necessary to protect its security, integrity, or users.
 

4. Book Purchases and Product Availability

Will Johnson Books offers books and related products for purchase through the Website.

All products are subject to availability. We make reasonable efforts to provide accurate descriptions, images, formats, and pricing.

We reserve the right to:
 

• Correct pricing or product description errors.

• Limit purchase quantities when necessary.

• Cancel or decline orders involving suspected fraud or unauthorized transactions.

• Discontinue products or special editions.
   

If an order cannot be fulfilled or is canceled after payment has been collected, we will issue an appropriate refund.

An order confirmation acknowledges receipt of your order but does not necessarily guarantee availability or fulfillment.

For limited-edition products, availability may be restricted to the quantities identified in the product description.
 

5. Pricing and Payment

All prices displayed on the Website are listed in United States dollars (USD), unless otherwise stated.  Applicable taxes, shipping charges, and other disclosed fees will be calculated or displayed during checkout before the purchase is completed.  Payment must be completed using the payment methods accepted through our checkout system.

 

Payments may be processed through authorized third-party payment service providers. These providers may maintain separate terms and privacy practices.  We reserve the right to change product pricing and promotional offers without prior notice. Price changes will not retroactively affect accepted orders.
 

6. Shipping and Delivery

Physical books are shipped to the delivery address provided during checkout.  Shipping availability, charges, and estimated delivery periods may vary based on the destination, product availability, carrier, and fulfillment circumstances.  We make reasonable efforts to process and ship orders within the timeframes communicated at purchase.  Delivery estimates are not guarantees of arrival on a particular date unless expressly stated otherwise.

 

If we are unable to ship an order within the promised timeframe, we will notify the customer and provide applicable options for accepting a revised shipping date or canceling the order and receiving a refund, as required by law.  Customers are responsible for providing accurate shipping information. Please contact us promptly if an error is discovered.  If an order arrives damaged, contains an incorrect product, or is incomplete, please contact us so we can review the issue and determine an appropriate resolution.
 

7. Returns, Refunds, and Cancellations

We want customers to have a positive purchasing experience and are committed to addressing legitimate order concerns.  Due to the nature of books, we do not accept returns unless the books arive damaged in shipping.   

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eBooks and Digital Products

Digital purchases are generally nonrefundable once the product has been delivered or digital access has been provided, except where required by law or when a technical or delivery issue prevents access to the purchased product.

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Order Problems

If you receive a damaged, defective, or incorrect product, please contact us as soon as reasonably possible and, when available, provide photographs and your order information.  We will review the concern and offer an appropriate replacement, refund, or other resolution consistent with applicable law.

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Purchases Through Third-Party Retailers

Books purchased through Amazon, bookstores, or other independent retailers are subject to the applicable retailer's return and refund policies. Customers should contact the retailer directly for assistance with those orders.
 

8. Digital Products and Licensing

When purchasing an eBook or other digital publication directly from Will Johnson Books, you receive a limited, nonexclusive, nontransferable license to access and use the purchased content for personal, noncommercial purposes.  Unless otherwise authorized in writing or permitted by applicable law, you may not:
 

• Reproduce or distribute digital publications to others.

• Resell, sublicense, or commercially distribute digital content.

• Upload purchased digital content to unauthorized file-sharing websites or services.

• Modify or republish substantial portions of copyrighted materials as your own work.
   

Ownership of all copyrights and other intellectual property rights remains with the applicable rights holder.  Digital delivery and access may depend on third-party platforms, compatible devices, or available software.
 

9. Intellectual Property and Copyright

All original content appearing on this Website, including written materials, book descriptions, articles, graphics, logos, photographs, designs, videos, and other creative works, is owned by Will Johnson Books or used with appropriate authorization, except where otherwise indicated.

This includes content associated with the book Max Out and Go Beyond: Live Beyond Limits and related publications.
 

The content is protected by applicable copyright, trademark, and intellectual property laws.
 

Visitors may access and use Website content for lawful personal, informational, and noncommercial purposes.  Commercial reproduction, redistribution, publication, or other unauthorized exploitation of protected content requires prior written authorization, except where permitted by applicable law.
 

Nothing in these Terms transfers ownership of intellectual property rights to Website visitors or purchasers.
 

10. Educational and Informational Disclaimer

The books, articles, presentations, and other materials made available through Will Johnson Books are intended to provide information, perspectives, education, and inspiration related to leadership, professional development, personal growth, and organizational improvement.
 

The information reflects the author's experiences, research, insights, and opinions.  While we strive to provide valuable and accurate information, we do not guarantee specific personal, professional, organizational, or financial outcomes from applying the concepts discussed.

Readers and Website visitors are responsible for evaluating information and making decisions appropriate to their individual circumstances.

Website content is not intended to replace professional legal, financial, medical, or other specialized advice.
 

11. Speaking Engagements and Professional Services

The Website may provide information about keynote presentations, speaking engagements, executive advisory services, workshops, and related opportunities.  Descriptions of these services are provided for general informational purposes and do not constitute binding offers or contractual commitments.
 

Any confirmed speaking engagement, consulting engagement, workshop, or other professional service may be governed by a separate written agreement defining its scope, deliverables, fees, scheduling requirements, and cancellation provisions.
 

12. User Submissions, Reviews, and Feedback

Visitors may have opportunities to submit inquiries, testimonials, reviews, comments, suggestions, or other information through the Website.

By voluntarily submitting content, you confirm that you have the right to provide it and that it does not unlawfully infringe on the rights of others.

 

You grant Will Johnson Books permission to review and respond to submitted information and, where the submission is intended for publication, to display that content in connection with the Website and related promotional materials.  We will not knowingly publish private contact information without appropriate authorization.  We reserve the right to decline or remove content that is unlawful, misleading, abusive, or otherwise inappropriate.
 

13. Email Subscriptions and Communications

Visitors may subscribe to receive news, book announcements, promotional information, event invitations, and other communications from Will Johnson Books. 

 

By voluntarily subscribing, you authorize us to send communications consistent with the preferences and permissions you provide.

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You may unsubscribe from promotional emails at any time using the unsubscribe link provided in applicable communications or by contacting us directly.

 

Transactional communications concerning purchases, deliveries, refunds, and other account-related matters may continue when necessary to complete a transaction or provide customer support.

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Our collection and handling of personal information are further described in our Privacy Policy.

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14. Privacy and Personal Information

We respect the privacy of Website visitors and customers.  Our Privacy Policy explains how we collect, use, store, and share personal information in connection with Website visits, orders, subscriptions, and other interactions.

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Please review our Privacy Policy at:  https://www.willjohnsonbooks.com/privacy-policy
 

15. Third-Party Websites and Services

Our Website may contain links to independent websites or services, including online bookstores, social media platforms, payment providers, podcast platforms, and other external resources.  These links are provided for convenience and informational purposes.
 

We do not control the content, security, availability, or business practices of independent third-party websites.

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Transactions or activities conducted through third-party websites may be governed by their respective terms, conditions, and privacy policies.
 

16. Website Availability and Disclaimer of Warranties

We strive to maintain a reliable, functional, and secure Website.  However, we cannot guarantee that the Website will always operate without interruptions, errors, technical issues, or temporary periods of unavailability.

 

To the extent permitted by applicable law, Website access and informational content are provided on an "as available" basis without guarantees of uninterrupted or error-free operation.

 

Nothing in these Terms excludes warranties, consumer protections, or other rights that cannot legally be excluded.
 

17. Limitation of Liability

To the maximum extent permitted by applicable law, Will Johnson Books, Will Johnson, and CxO Advisors, LLC will not be liable for indirect, incidental, special, or consequential damages arising from Website use or interruptions, except where such limitations are prohibited by law.

 

For claims arising directly from a product purchase, our liability will be limited to the amount paid for the product giving rise to the claim, to the extent permitted by law.

 

Nothing in these Terms limits liability or consumer remedies that cannot lawfully be excluded or restricted.

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18. Changes to These Terms

We may update or revise these Terms periodically to reflect changes in our Website, products, services, business operations, or applicable legal requirements.

 

Updated Terms will be posted on this page with a revised effective date.

 

Changes will generally apply prospectively and will not alter the terms of purchases already completed unless permitted by law and appropriately communicated.  We encourage visitors to review this page periodically.

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19. Governing Law

These Terms are intended to be governed by the applicable laws of the State of Maryland, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.

 

Any disputes concerning these Terms will be handled in accordance with applicable law and the rights available to the parties.

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20. Contact Information

If you have questions about these Terms & Conditions, your order, product availability, returns, or other Website matters, please contact us.

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Will Johnson Books
Will Johnson / CxO Advisors, LLC

Website: https://www.willjohnsonbooks.com

Email: willjohnson@willjohnsonbooks.com

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You may also submit an inquiry through the Contact page on our Website.  Thank you for visiting Will Johnson Books.

 

We appreciate your interest in our publications and our mission to inspire individuals to raise their standards, maximize their potential, and go beyond limitations.